STUDIO POLICIES
 
Attendance/Cancellation Policy

For students taking weekly lessons.  Each semester will provide the student with 11 Lessons.  This provides the student with 1 built-in Bonus or Make-up Lesson.  If a teacher needs to cancel a lesson for any reason, they will provide an opportunity for a make-up lesson. If a student needs to miss a lesson, the first missed lesson will be made up by using the Bonus Lesson as their make up lesson.  Any additional lessons missed are not guaranteed a make-up but will be provided at the discretion of the teacher and based on their availability. There are NO refunds for missed lessons.


For students taking occasional lessons.  You are able to cancel your lesson up to 48 hours before your lesson time via The Student Portal without being charged.  Any lessons canceled within the 48-hour window will be charged for the lesson.


For students taking group classes. If a student cannot attend their Group Class, a link will be sent out with the recording of that day's class so that they can view the class at another time and catch up before the next class.


*Please note, that if a student can not make a lesson or is experiencing symptoms that are concerning, that lesson can be done virtually instead of cancelling! 


Payment Policies

Invoices may be paid in FULL at the beginning of the semester or Paid Monthly.

If a balance has not been paid in full by the end of the semester, the student will not be able to register for the next semester until the balance is paid.  All balances that are unpaid by the end of the semester will be charged a 10% late fee per month.

Payments are accepted via cash, check, Venmo, PayPal or Credit Card. Please note that the website charges a slight fee for credit card transactions.

If you have any questions regarding your invoice or have a financial hardship please reach out to Rebecca@themusikmakers.org..



Covid-19 Precautions and Procedures

If you plan on returning to in-person lessons, please read the following carefully!

Please do NOT attend your lesson, if you are feeling symptomatic at all (fever, cough, sore throat, body aches, congestion) OR if you have been exposed to Covid-19.  As an alternate, please contact your teacher and they will provide you with a virtual lesson during your lesson time instead.

All students must wear a mask (all weekly students will receive one from us!)

Upon arrival to the studio, please wait in your car until just before your lesson time.  You may then proceed to the back patio and wait on the plastic chairs (which will be sprayed in between each lesson) until your teacher comes out to get you. The teachers will be the only ones opening and closing the doors.  Families are expected to wait outside or in their cars until the lesson ends.  Students will be escorted back to the patio after their lesson.  If they are minors, please be prompt upon pickup!  To decrease the number of people in and out of the studios, we are asking that if you want to observe your child’s lesson that you do so from the patio. We will keep the curtains open in both studios and when the weather is permitting windows will be open OR we will conduct lessons on the patio!

We will check temperatures upon arrival and have students sanitize their hands before or after the lesson.

While there IS a bathroom on location, we are asking that students ONLY use it in an absolute emergency, so please try to have the student use the facilities BEFORE arrival to help with that.

Disinfecting the bathroom during the lesson will take away from the student’s learning time and we want to make the most of their time in the studio.

Each studio will have an Air Purifier and will be disinfected between students.

Singers will stand behind our plexiglass drum cages to reduce the number of aerosols being spread throughout the room and drum cages will be disinfected in between students.

If there has been any exposure to Covid-19 within the studio, the studio will return to Virtual Lessons ONLY for 2 weeks and all families will be notified.

If at any time, a student wishes to return to Virtual Lessons, please notify Rebecca@themusikmakers.org.